Michael Stapleton & Julie Webster
"Stephanie & Elle are both hardworking and experienced agents, always ready to help."
Lisa & David
"Stephanie is by far the most honest real estate agent we have ever met. She was exceptional through our negotiation and always had time to discuss any questions we had."
"We were facing a downturn and an emotional family sale. Stephanie and her team showed empathy, professionalism and a strategic sales approach in order to meet our expectations and close the deal."
"Stephanie was a great agent prepared to go the extra mile. She was helpful in all situations. We were pleased to have sold so quickly!"
"Many agents claim to work tirelessly for the vendor and the purchaser, but very few do. Steph is one of the very few. We have bought and sold many times and can truly say that Steph is the best agent out of a long list. Integrity, communication and follow up are all key strengths of hers. These, coupled with her absolute desire to make sure everyone is being serviced well are why Steph has to be one of Sydney's top agents."
Beverley & Paul
"This was the easiest sale process we have experienced! Steph is a great communicator and provided a very reassuring environment throughout the campaign. Our house was sold as an unconditional sale in less than 4 weeks! Steph achieved an excellent price in an uncertain market."
Dylan & Lil
"Stephanie presented and executed a comprehensive marketing plan and was most supportive of our family dynamics. Stephanie has a wealth of experience, excellent location knowledge and we highly recommend her services."
Ken & Sally
"Stephanie has been a delight to deal with and made our selling experience so easy. The final price was as promised on appraisal after 4 short weeks! Thank you Stephanie and the Shores team."
Linda & David
"When looking for recommendations a lot of people mentioned Stephanie to me. I have to say I am so happy with the decision as Stephanie has exceeded my expectations in helping me with the preparation and sale of my home. I was overwhelmed by the process of selling and Stephanie walked me through each step and was readily available to incorporate both our ideas for the best sale result. It's been a pleasure to work with Stephanie and I would not hesitate to call upon her again in the future."
"Selling our home was an emotional journey and Stephanie was there every step of the way.... fantastic attention to detail and great result... would never consider any other agent!"
"I have purchased one property and sold three other properties through Stephanie Hammond acting as agent. I can safely say that Stephanie possesses an extraordinary and rare quality that engenders a high level of confidence in both the vendor and purchaser. This is an essential ingredient as it enables her to command the highest possible price on behalf of the vendor and yet allows the purchaser to feel secure that in meeting that price they are making a good investment. As such each sale or purchase has been a seamless and gratifying experience. I regard Stephanie as being at the top of her game in her field."
Barry & Sonja
"We feel privileged to have had Steph as our agent! She performed well beyond our expectations and achieved a great price in a very short space of time. The whole process was professionally coordinated with particular attention paid to our families needs. Thank you again Steph!"
"When I saw the property a few weeks ago I knew it was for me. Both agents, Elle and Kelly were in attendance and showed and informed me of the property. Their knowledge was excellent and I was very impressed with their professionalism. In liaison with the agents and the original owners we arrived at a sale price that I was comfortable with. They are both young and enthusiastic to their chosen careers and I wish them every success in the future. Good luck to you both."
"When we first met Stephanie and saw her at work at an auction, we knew then that we wanted her to be our agent and she did not disappoint. Her ability to handle all that was thrown at her, from her leadership through the process of revamp and styling the house, her sensitivity when dealing with a deceased estate and some very trying 'buyers' was hugely impressive to observe. The result she achieved for us in the current market was nothing short of brilliant."
Stephen & Lorraine
"Stephanie was a delight to work with and also has been very helpful post purchase with advise and contacts for the renovation work planned. We would highly recommend Stephanie to anyone wanting to buy or sell."
"Stephanie Hammond achieved an incredible result for us in a matter of 8 days Clear thinking and intelligent I have no hesitation in recommending Stephanie and her team Shores Real Estate market knowledge and uncomplicated approach yields success which is genuinely deserved."
"I have never had such a good experience working with an agent, Stephanie & Elle organised everything, painters, stylists, landscapers the lot. I put the great price, quick sale (10 days!), and seamless process all down to their professionalism and skill. Ten out of ten."
"Stephanie offered exceptional service in the most professional manner. She showed the highest level of commitment to her work, fielding concerns and difficulties at all hours. She was immediately responsive to my concerns and wishes as a vendor. Stephanie is a poised and highly articulate woman whose intelligence and dedication inspires confidence."
"This is the second time Kelly has sold a property for me. His service is thoroughly professional with that special friendly touch. He has great market knowledge and achieves fantastic results by bringing together the right buyers and sellers for each individual property.'
Ian & Lee-Ann
"We were in a hurry to buy after selling our house, while always working in the vendors interest, Elle and Steph worked hard for us in negotiating the vendor a great price but also a early settlement. We are very happy with the outcome."
"Stephanie made the whole sale process stress-free. She went above and beyond to make the process as easy for me as possible. As well as the normal open-house and marketing that you expect of your agent, Stephanie took charge of all the prep work and presentation work for me (I live 4 hours away so it would have been a huge task for me to coordinate everything). On top of that, her personal skills with customer relations and negotiation are excellent and she got me a great result in a difficult sales market."
Grahame & Susan
"If you are contemplating selling your property, we recommend contacting Stephanie and Elle at Shores. Stephanie and Elle are both delightful and highly professional realtors. They gave us invaluable and practical advice on how to present our property. They were also able to recommend people who could help with house washing, gardening and cleaning. With our input, they developed a strategy to promote the property and advised a four week campaign. During the campaign, they regularly held meetings with us providing updates on the degree of buyer interest. The result was a sale within the four weeks at a price with which we were happy. Selling a house can be an experience to dread. However, knowing we could rely on Elle and Stephanie meant that for us, it was relatively stress free with a successful outcome."
Tessa & Alex
"Elle was a great agent to deal with. Elle really helped us find our dream home and when she did she moved so efficiently to seal the deal. Elle was a great communicator and really understood our needs. Our little family are so grateful for her advice and efforts. We highly recommend her."
"It has been wonderful to deal with the team from SHORES. I was very comfortable and happy with the way Stephanie and Elle handled the sale of my home with care. They worked really hard and did a fantastic job. I highly recommend them to anyone looking to sell their property. Thank you."
Tony & Tracy
"After unsuccessful dealings with a previous real estate, we felt re-assured throughout the entire sale of our home thanks to Kelly. At all times being nothing short of professional, honest, diligent, knowledgable and always ready and willing to answer any questions which he extended not only to us as the vendor but to the buyer as well. Kelly was always very proactive in dealing with potential problems and only a phone call away to provide clarification on any issues or questions that may arise. We would have no hesitation in recommending Kelly for either the sale or purchase of a property and look forward to working with him again in purchasing our new home. Could not recommend highly enough."
Amy & Kane
"Steph is all class and her results speak for themselves! Her knowledge and expertise of property sales in our area was undoubtedly a massive influence in the great result of our smooth sale. Her experience in the preparation and styling of our home really helped create the right flow of space and naturally reflected our easy going vibe. Always the professional, Stephs Communication is effortless and we felt consistently in-sync with her strategies for the best result and sale of our much loved home. Steph is the guru and we can not recommend her highly enough!!"
The above words are simply not adequate enough to describe the outstanding qualities that Stephanie indicated in her actions, advice, communication and dedication in selling our property. When Stephanie informed me that she would organise and manage matters in regards to selling the property she organised everything, taking utter and complete responsibility. Stephanie always followed through by giving clear concise advice and information. Stephanie's skill and ability to communicate is superb. She is always available to respond to any concerns, worries and questions that may arise in regards to the process of selling. Stephanie is cool, calm and collective and completely removes the stress associated with selling property. In all my dealings with everyone from Shores, I found each member of the staff to be professional, efficient, friendly and always willing to go above and beyond to assist me in any way. Stephanie has a phenomenal team and she is an outstanding leader that inspires her team by her professionalism, enthusiasm and absolute love and passion for real estate. Stephanie achieves the very best results for her clients. 10/10 pure excellence
Brad & Jessica
Steph was incredibly professional and personable during the sale of our property and we could not have asked for a better experience. She was a great communicator and offered plenty of guidance when we needed it. We were delighted to be able to sell or property a week before the the scheduled auction date and achieved a fantastic result. We can't recommend Steph and the Shores team more!
Recently I purchased a block of land through Elle Taylor from Shores real estate. Elle maintained a high level of communication with us from our first visit to inspect the land and throughout the negotiation process. This high level of communication continued right to settlement. Any information we requested from Elle regarding the land was actioned promptly and she always came back to us with answers to any questions we raised. I believe Elle represented the vendor well in the sale of the land. She was diligent in her approach to achieving the best possible outcome in the vendors interest. Elle brings an element of creative flair to the sales process. This is evident as soon as you as you read the advertisement for a property that she is selling and it creates a positive vibe right from the start. I would recommend Elle to anyone considering selling a property in the area. My partner and I have a keen interest in real estate and we look forward to seeing Elle at another open house that she may be holding in the future.
"We enjoyed working with Elle Taylor from Shores. Elle is very confident and knowledgeable and was always available to help if needed. We have also sold a property with Elle and we were very happy with the result. I highly recommend Elle and Shores Real Estate."
Elizabeth & Anthony
"It's been a pleasure to deal with Stephanie. She has been highly professional in her approach and at no point did we feel pressured. We were pleased to walk away as the successful purchaser on the day. The service after the auction has been second to none."
"I was most impressed with Stephanie's understanding of the Avalon market & her great communication with us, both before & during the marketing of our property. Her professional advice was spot on & she kept us well informed after each open house viewing with detailed feedback from prospective purchasers, both via email & phone hookups. Most importantly she listens, has superb marketing skills & was a pleasure to work with."
"My recent sale was a success on all accounts. Stephanie and her team provide a professional service keeping you informed on the step by step sales plan. Stephanie has the intuitive ability to match the purchaser to the vendor so both parties reach a happy outcome. I have no hesitation to recommend Stephanie and Shores for any real estate transaction. I am a happy client, thank you ."
Highly recommend Kelly! From the first contact to the final sale, Kelly has been most helpful. A friendly professional manor, and great local knowledge, no pressure or stress.
Sandy - Landlord
"Thank you! Well done! I have been very pleased with all that you have been able to do for us with this property. I have found you and your team to be very helpful, well informed, and motivated in assisting us with the leasing of our property. Thank you all very much for your help throughout.
Caroline & Martin Hanrahan
"Super communicator! Stephanie was at all times a most pleasant person to deal with. She was in constant communication with and kept us fully updated regarding progress. Her superior EQ meant that she was all over the process of selling our place. We had a most successful sales campaign and we would not hesitate to recommend her highly!"
Sam & Sandra Patching
"Kelly was very professional and a pleasure to deal with. We would gladly list with him for future properties."
"We found Kelly extremely easy to deal with, from the first inspection through until auction day it was all a very smooth process. I would definitely recommend Kelly
“Stephanie, thank you very much for your efforts in the successful sale of my property. Not only was this sale achieved in extremely challenging market conditions, but for me, complex and difficult personal circumstances. Without your dedication, diplomacy, and willingness to go that "extra step" on every occasion I am sure we would not have achieved a sale. I would have no hesitation in highly recommending you as the preferred choice of agent on the Northern Beaches and have welcomed the experience in dealing with what has been for me, a new generation of Real Estate Agency services.”
Craig McLatchey & Dinah Herford
"Stephanie and her team did a fantastic job managing the sale of our property in Avalon. As we live overseas, they managed the entire process on our behalf with excellent communication, reporting and detailed feedback every step of the way. Steph is very pragmatic and realistic in her approach - her well considered pricing strategy and marketing campaign led us to achieve a good sale result prior to auction. We also found her office great to deal with and very helpful and responsive. We would not hesitate in recommending Steph and her team to any future vendors."
Sue & Roger Jones
“We are very satisfied with the professional services provided by Stephanie in both the sale and purchase of our properties. Stephanie Hammond was most impressive in her attention to detail and worked hard to achieve a good result. We never had to follow up and were updated on progress at all times. We have dealt in property over many years and can say we have never experienced such a pleasant, attentive and hard-working agent as Stephanie. Thank you for your guidance to two successful outcomes.”
“The day I met Stephanie I had had 3 real estate agents around, to appraise our house. When I met Steph she was immediately optimistic and full of ideas as to how to present the house. Within a week we were working with her team of workers who were reasonably priced, hardworking and professional. We achieved about $150,000 more for the house than the 3 previous agents had suggested… and our home was sold after less than 10 days on the market! Stephanie is dedicated, smart and very hard working. I have recommended her to everyone I speak to who wants to buy or sell real estate.”
Anne & Graham Fenwick
“Anne and I wish to express our deep appreciation for the way that both Stephanie and Sienna handled all aspects of the sale of our place in Wandearah Ave, Avalon. They both gave a refreshing ‘old fashioned’ honest approach to the whole exercise – both from our perspective as Vendor and to the happy purchasers – we are all very thankful for your diligent efforts. We also understand that the real estate market in Sydney is presently going through a difficult stage and the challenges are much greater for everyone, but your natural talents and dedication enabled you to overcome these and achieve the best possible result. We wish Stephanie the very best in her newly established Agency in Avalon and know that both Stephanie and her clients have a very positive future ahead”
"Stephanie, as soon as I met you I knew that I would be able to do business with you. I had been hoping to downsize from my 5 bedroom home in Palm Beach for some time and within days of engaging you as my agent you’d introduced the buyer and secured a great price in a poor market. You then went on to help me purchase a fabulous apartment, where I am now based when in Sydney. I’d highly recommend your services to others and look forward to staying in touch."
"I recently wanted to sell my house in Avalon, and of course the first thing was to appoint an agent. I invited a few to give me some advice on what to do to make the house most saleable, but Stephanie Hammond was the only one that listened and did what was asked the others merely tried to sell me their business. So, I went with the team at SHORES and am most happy I did. Stephanie and her team embody true professionalism. They are hardworking, reliable, knowledgeable, personable, a pleasure to deal with, and most importantly, achieved what I consider to be the best possible price for my house. Additionally, in what can be a stressful business, the team made it all as easy as it possibly could be. In essence, if you want to sell your home in this area, I consider no better agent than Stephanie at SHORES"
"Stephanie Hammond is a great communicator - very direct and straightforward - realistic in her observations and completely honest. Using her experience and excellent sense of style Steph can advise how to very simply make basic improvements to the appearance of your property in order to show its true potential. She has great ideas and can visualize the audience response and the potential buyer - she certainly knows the market. Very supportive and able to source a fabulous array of well-priced tradespeople when needed, Steph helped me through every aspect of the process. I felt that I was in very capable hands and was totally impressed by how quickly the property sold and the ease with which it all occurred. I can enthusiastically recommend her and would happily use her services again"
Cliff & Di Smith
"Thank you for the great work in getting to exchange of contracts on our house. Your professionalism and dedication have made dealing with you a pleasure. We look forward to working with you towards settlement. A great sales performance!"
“I first met Stephanie briefly when I was doing a little research by looking at properties on the market to get an idea of what I could expect when I put my property on the market. I was immediately impressed with Stephanie’s naturally understated and engaging manner in discussing the property’s attributes with potential buyers and clearly seeking to understand the fit. I liked Stephanie’s realistic yet optimistic approach. When I did make the decision to sell my property some months later I invited several leading agencies to provide a proposal, including Stephanie, and really for me, Stephanie stood head and shoulders above the others. I found her to be very interested in listening to my objectives and views, thoughtful in her observations and suggestions and her approach was to immediately focus on my property’s attributes and potential market rather than in trying to sell me on her agency. There is something about Stephanie …. I knew she was the right person to sell my house and she and her great team did just that after a couple of pre-campaign private viewings and one open for inspection at a price that I was very happy with. I have no hesitation in recommending Stephanie and her team and wish her agency all the very best for the future”
Kristen and Bjorn Wolthers
“It was an absolute pleasure selling our unit with Stephanie and Sienna. The entire experience was so positive; we would use this team again in a heartbeat. The support and professionalism along with the warmth and welcoming personalities from the team- made selling our special little home so enjoyable.”
“Stephanie and her team were most accommodating, friendly and very easy to work with. I would have no hesitation in recommending them, to either buy or sell your property. Well done Stephanie and your team”.
Katherine Roberts and Jonathan Coles
“When it came to the sale of our Avalon Beach property, we were looking for this in an agency, and having just purchased a new house from Stephanie Hammond's recently established agency in Avalon, we put our house on the market immediately. Stephanie, Sienna and the team were just brilliant; efficient, personable and great communicators - the key to a successful vendor-agent partnership. After 3 ads and some great editorial coverage in the Manly Daily and Sydney Morning Herald, interest in the property really hotted up and we sold our home in Palmgrove Road to a lovely local family who fell in love with it, as we had 11 years before. Four weeks from start to finish! A really great story, it was a fabulous outcome for everyone concerned. We were delighted to work with Stephanie & her team who made the whole selling/buying business really enjoyable.”
Dr Richard Boyle & Dr Tracey Boyle
“We recently used Stephanie Hammond and her wonderful team to sell our home in Avalon. This was our first experience of selling a house and we found Stephanie's personal advice and guidance invaluable. She helped us with practical suggestions for preparing the house for sale, as well as dealing with our questions and worries. Stephanie was professional and communicative about all aspects of our sale and was always approachable. The staff in her office were also helpful and informative and great to deal with. We cannot recommend SHORES Avalon Beach highly enough and would certainly use Stephanie and her team again and highly recommend them to others.”
Terry and Mary Clift
"Stephanie Hammond was courteous, efficient and professional at every step of our Avalon purchase. She was always available to answer questions and to put special requests to the vendor. She helped to make the process as stress-free as possible. Thanks, Stephanie.”
“I want to thank you for your efforts in selling our property so successfully. You achieved the highest price ever for the block and set a new benchmark. Bett and I were delighted, as were the other owners in the block. It was reassuring to watch you work; your energy, enthusiasm and innovative approach to marketing the property were outstanding. I liked the way you kept appointments on time and followed up each opening with a phone progress report. The speed with which you sold the property, two and a half weeks, in what was a difficult Real Estate climate, startled me. Finally, it was a real pleasure to deal with you Stephanie, your smile and personality made the whole selling process so pleasant. With kind regards”
Adrian and Jenelle Courtenay
“Jenelle and I were very happy dealing with Stephanie Hammond in the purchase of our property in Avalon. We feel she gave us an honest interpretation of the Vendors situation which helped us to undertake the appropriate negotiations in a timely manner. Many agents are not honest enough with the vendors and purchasers which create unrealistic expectations on both sides. Her professional and refreshingly natural approach just made the transaction seem easy to proceed with”
John and Alison Taylor
“As an ex-agent, I write with a level of experience in real estate dealings. Stephanie Hammond represents the best of the modern agent. Each property is handled to meet the prevailing market conditions and the auction process applied to achieve a great price within a reasonable time frame. Stephanie sold our house in Newport in September 2013 within a week. There was no paid print advertising. She relied only on the internet and her honed negotiating skills, learned from hard-earned experience in the industry. Stephanie is a cracker-jack seller and a true leader in her field. She is also delightful to deal with.”
Cameron & Janna Robertson
“We were very pleased with our interactions and the outcomes that Stephanie achieved. She was attentive to our objectives and was efficient and outcome driven in her approach. We were delighted with the result and have no hesitation in recommending her to others”
“Stephanie took the stress out of selling – I knew that everything that could be done was being done by her –I just relaxed and waited for the offer!”
Sian & Reece Wooldridge
“Stephanie was fantastic in facilitating the purchase of our new property. We bought the house prior to the auction and exchanged within 2 hours of viewing the property for the first time. Stephanie negotiated smoothly and without fuss to facilitate the sale to the delight of all parties involved. We buy and sell property regularly and our experience working with Steph on this transaction is one of the smoothest we have ever had!”
“After house hunting on the north shore for several months, with no success, we decided to look on the northern beaches, where I met Stephanie Hammond. We were so impressed with her honesty and down to earth attitude; we bought our new family home within a week. Stephanie was so easy to deal with and we felt comfortable proceeding with the purchase.”
Bill & Fiona Shute
“We selected Steph to sell our house because she didn’t exaggerate its value, a popular trick among sales agents, and seemed to understand the art of selling. We gave her a tough assignment when we bought another house before ours had sold, but it all worked out and we are very grateful.”
“Thank you for selling my mother’s house, Stephanie. This was a very emotional time for us, and Stephanie was very sympathetic and patient to our needs. Stephanie was so helpful in recommending styling ideas and what should be done to present the house and organizing it all. Stephanie and her office were in constant contact and kept me up to date after each open house inspection. We engaged Stephanie to sell my mother’s house as she has extensive knowledge of the local area and the real estate market. We would happily use Stephanie and her lovely team to purchase or sell any property in the future and highly recommend her to others.”
“Dear Stephanie, I am so glad that I followed my gut feeling and instinct and chose you as an agent to sell my precious house. Your professionalism, honesty, knowledge, sensitivity and refined manners, were the exact reason you’ve achieved a good sale price. I keep recommending you to anyone who is thinking about selling their home, as honestly, I couldn’t think of a better agent out there!!!”
“With many thank yous for finding a buyer who will love my home! I’m so glad I chose you to handle my sales – you had a thoughtful and innovative approach to the sale which was a little unusual in that we were offering two adjacent properties, one a block of land. I really believe your sale strategy ensured the strong result you achieved. And to think you sold them both in 3 weeks! Working with you was a very rewarding experience. I look forward to staying in touch!”
"I would like to thank Stephanie Hammond and her wonderful team at SHORES. Steph recently sold my home of 33 years. All aspects of the sale were handled with honesty, integrity and sensitivity. I couldn't have been more delighted with her seamless approach to selling and was thrilled with the outcome. Her patience and advice was priceless and her communication with us throughout the campaign and continuing after settlement has been much appreciated. What a wonderful and unexpected experience from a very 'reluctant' Vendor"
Kate & Stuart Spencer
“It is always a pleasure dealing with Stephanie Hammond and her team. Stephanie's management of the sale of our property was efficient, her communication and reporting were excellent. She achieved a good result within our time constraints, therefore, making the process smooth and stress-free”
Linda & Steve Upton
“Stephanie Hammond came to us via a recommendation from a friend after many months of being unable to sell our unit through another agent. Stephanie and her team took over the rental and sale of our property in Avalon. She delivered on all her promises, most importantly being a sale, whilst maintaining good personal relations with our tenants and not disrupting their lives too much. All of this was achieved in a timely fashion, and all parties were happy with the sale, and the courteous and professional manner in which it was conducted. I would highly recommend Stephanie and her team.”
Margot & Jim Dargaville
“We became acquainted with Stephanie Hammond during the purchase of our new home. She was so helpful, easy to work with, and knowledgeable in all areas of her profession, that we engaged her as our agent for the sale of our much-loved family home. Her charm, honesty, integrity, intelligence and a great sense of humour have eased us through an exceptionally hectic, and what could have been a much more stressful period, and resulted in a successful sale. We recommend Stephanie and her wonderful team to anyone intending to buy or sell in the real estate market.”
Chris & Mary Neal
“Stephanie is a complete joy to work with. Consummately professional, optimistic and always creative, she smooths the way for the angst-ridden vendor. Our property came onto the market in a relatively slow period when there were not many buyers around but she nevertheless consistently maximised interest by thoughtful management of websites, open houses, and placement of publicity. At all times, she maintained a positive outlook and reassured us that all would be well. When the market did become more positive, she had us ideally placed to achieve the sale we needed. In every respect, this was an excellent vendor/agent relationship. We wholeheartedly recommend Stephanie to any would-be vendor.”
“I can't fault the real estate services of Stephanie. She sold my home quickly and for the price I wanted (and not a cent less). Throughout the entire campaign, I felt consistently reassured that every step she took to solidify a great sale was the right one. Stephanie put in 110 percent and I couldn't be more pleased with the outcome.”
Emma & Tom Warren
"We initially chose Stephanie to sell our house as she not only walked in and through the house with a positive and professional manner, but also with a genuine love of the house and everything she said to me about the house was what I would want an agent to be saying to possible buyers. She was so accurate with her market pricing of the house, which was higher than we expected, and she got the results quickly. I felt she knew who the right buyer was and acted accordingly. We definitely made the right choice by going with Stephanie and I would recommend her to anyone who wants to put their house on the market!"
“I recently sold my apartment in Avalon through SHORES real estate located at Avalon beach. I dealt with Stephanie Hammond and was extremely pleased and satisfied with my dealings with Stephanie and her team. Stephanie was very helpful and supportive in explaining the process and went above and beyond her professional role ensuring that i received a very good sale price. She was always available to answer any of my queries and acted with a lovely, positive and caring attitude. I would not hesitate to recommend Stephanie to any future clients, and will look forward to dealing with her and her professionally run agency in the future.”
Stephen, Peter & Janey Bloomfield
"We were very pleased to have selected Stephanie and the team sell our family home. Stephanie communicated with us very well and very promptly throughout the whole process. It was exactly as she indicated she would in her presentation. Her strategies were well thought out, communicated and understood. She kept close to the potential buyers. We were very pleased with our result. A very polished execution. “
Tony and Jeanine Fleet
“The sale of a family home of many years, is an emotive and potentially stressful experience, primarily because there are always unknown issues and on occasions, difficult decisions to make and of course, our lack of practical experience with selling a house!. Our experience with Stephanie and her team was that they were: * in-fact used a well oiled team approach. *gently frank with us about our prospects. * firm in their view of what we could do to maximise our return. * clear about the stages that the sale would pass through. * Very regular in providing open day sessions and meaningful updates following those open house sessions and in providing market feedback generally. * had a very effective communications arrangement, where we always knew where we stood at any one time. * had a professional team of support organisations to quickly assist us with our requirements, eg solicitors, landscapers, etc. * were friendly and sympathetic in guiding us through both the emotional and pragmatic requirements. Overall, Jeanine and I found the whole experience well planned, targeted and essential to us receiving a commensurate return. We would willing recommend Stephanie and her team as being professional, approachable, controlled and enthusiastic. We could not imagine a better outcome. in the end, we were pleased with our return and the way with which it was handled.”
“I couldn't recommend Stephanie anymore. Her transparent & honest service was refreshing to deal with. Her expert advice to us ended up exceeding out expectations for the sale of our property.”
William & Sheila MacKinnon
“At this time there were a lot of difficult choices to make and lots of memories to balance. Stephanie was on our page! She was reliable, punctual and professional. Above all, she put the effort in and then more, and was true to her word! Her advice, knowledge, and professionalism resulted in a sale that all parties were pleased with. Stephanie found a buyer who will love "our home” as we do and we are sure more fond memories will be born.”
“Stephanie gave me confidence to actually put my property on the market. She took an interest in our family and was recommended by my son and also my neighbour. She was positive and cheerful and professional. We have pleasure as a family in recommending her to everybody.”
"I found Stephanie a pleasure to deal with, responding to our every requirement. I would have no hesitation in engaging Stephanie as my agent."
"Stephanie made what can be a very stressful process, a smooth and stress free experience from start finish."
"Did an outstanding job! I would certainly use her again."
Robert and Joan Chambers
“Stephanie proved to be a tireless agent, always ready to answer our questions and assist us with our many questions and requests. She has a very pleasant personality and in no way did we feel pressure throughout the transaction or purchasing a new home. She even assisted our daughter, who was selling in a distant suburb with choice of a reputable and capable agent and offered good advice to her. For anyone requiring excellent service from a reliable, honest agent, Stephanie would come up trumps!”
Patrick and Geraldine Doyle
"Simply the best! My wife and I could not speak highly enough of Stephanie Hammond. Stephanie went more than above and beyond in her efforts to sell our home. Nothing was too much for her. She achieved our price expectation with terms that absolutely fulfilled our needs. And she did all this in a most personal and charming manner. She kept us informed at all times with clear and precise communication. We would highly recommend her."
Al & Jen Reynolds
“Wow, how quickly did that go?! You guys are rockstars! I just wanted to say: Jen and I have sold a few properties over the years and at times have really questioned if agent commission is worth the value received. In fact, we have been so frustrated at times, that we have attempted to sell privately. All I can say is with you is that it has been completely the opposite. The value you deliver far outstrips the costs and it’s been the most positive experience. I love your “cradle to the grave” product: buying, selling - and for us – leasing our property as well…and it has all been great. Hey, so good luck to you as you grow. We will look you up when we need our next piece of paradise in the Av!”
Peter Berney & Sarah Cox
"We started thinking about selling our house when the house next door went on the market recently. It was sold at auction and was an interesting process to watch, though we could see how – with the wrong agent – the outcome could be disastrous. We invited several agents to appraise our house, focussing on their sales strategy rather than their prediction of the outcome. As we could see it is easy to entice a seller with the promise of a high price. We decided to engage Steph, because we felt she was honest and very clear on how best to manage the sale process. And today – 7 days after listing – we are SO glad we made that decision. She was amazing! Achieving an outstanding result. Everything went exactly as she said it would and to plan. We are delighted - having achieved a price way over our expectations and all with a minimum of fuss. Steph and the team are a dream team. Living up to their reputation as the # 1 sales team in the area! They even coordinated all of our pre-sale house preparation. We highly recommend Steph and her team to other sellers."
Jillian Miller & Dennis Antill
"It was a pleasure to do business with Steph. Her professional skill and manner made selling our beautiful home a whole lot easier. Nothing was too much trouble for her, going over and beyond where called for, culminating in her achieving our top price within 18 days. We would happily recommend her to anyone thinking about selling or buying as we have done both through her and her skill and service is excellent. Well done Steph, thank you."
“A huge thank you for the successful sale of my house. Teamwork between agent and vendor is a top priority for me when selling my home, as is the agent’s professionalism and understanding of the market. You excelled in all these factors and the sale price exceeded my expectations! I’ve worked with many agents over the years and my experience with you and your team was the best yet. I highly recommend you to any owners going through the onerous task of choosing an agent. Thank you once again,”
"Stephanie is clear and trustworthy in her communication and supported both sides of the negotiation to ensure that the outcome reached that was wonderful for everyone. It was a great relief to find an agent I could trust during the stressful experience of finding and buying a home."
"It was a pleasure dealing with Stephanie during the whole buying process at 44 palm grove rd, there was no pressure just honest, informed conversation. Thanks."
“Stephanie was very professional in her dealings with us, she was realistic and well aware of what was happening in the market. She guided us through the process easily and developed a plan for preparation of the house for sale. She has excellent contacts with trades people and all went like clockwork. We are very happy with the final sales result and can highly recommend Stephanie to anyone.”
Simon & Carole Lewis
“Thank you sincerely for your efforts, Stephanie. We are truly very happy with the result and can now plan for the next phase of our changing lives. We can see a lot of “us” in the new buyers and we hope they will be as happy as we have been over the last 25 years. The work you have done for us is greatly appreciated. All the very best.”
Lee-Anne & Rob Newcombe
“Stephanie helped us buy and then sell our house a few years later. Throughout both the buying and selling process she was very open with us about what was going on. She always answered any questions we had and was always available to chat. Now in the process of buying a new house she is available to give us advice even on properties that are not her listings.”
"Helped me find the right house at a time when there were many on offer and buyers like sharks in muddy water!!"
"Over the Moon! From the moment Stephanie arrived to appraise our home it was apparent that she would be an amazing agent! The care she took in telling us how to best present the house was a real help and 5 weeks after meeting her we achieved a sale at auction for a fantastic price and with the minimum of stress! I can honestly say this is the only time I have ever sold a house with so little stress as she had all the bases covered and was lovely, considerate, honest and realistic. We would not hesitate to recommend Stephanie to anyone wanting a great agent and it has been an absolute pleasure to deal with Century 21 in every way!"
“When the time came to sell my parents’ home, it was important to my siblings and I that we could engage an agent that was both trustworthy and experienced. I had been aware of Stephanie’s reputation for some years, so when the time came to sell the family home, we made contact with Stephanie. Her approach and strategy was very clear and made a lot of sense to us. Unlike other agents we spoke to, she seems to really know what she’s doing and appreciates the sensitivity that comes with selling property, in some circumstances, such as ours, as this house had been our much loved family home. She was able to outline exactly what the process would be like and everything panned out exactly as she said it would. We were a little apprehensive about the auction process, but that was handled as smoothly as everything else and the result was fantastic. The house was sold under the hammer and we were delighted with the result. I would highly recommend Stephanie and her team – experiencing the service first hand, confirms the reputation they have achieved. “